Trunk Answer From Any Station (TAFAS)

Description

Trunk Answer From Any Station (TAFAS) lets you answer any call that rings a night bell. Once you answer the call, you can use any of the features that are normally available at the station.

TAFAS works in a similar manner to Call Pickup - Directed with the target of the pickup being predefined by the Night Bell programming in the System Access Points form.

Conditions and Feature Interactions

You cannot use TAFAS when you have a party on Consultation Hold.

Interconnect restrictions apply to TAFAS.

If another user answers a TAFAS call, you will hear reorder tone when you attempt to answer the call.

The following types of directory numbers are not valid Night Bells:

Phantom lines
Non-prime members of Multidevice and External Twin groups
Non-users like Ring Group Pilot numbers or ACD Paths

If the resiliency of the Night Bell requires changing, it must first be deleted, the change made, then reprogrammed.

The directory number assigned as the Night Bell will not appear in the Call Rerouting form.

Programming

Interconnect Restriction form

Ensure that TAFAS stations have access to the incoming trunks.

System Access Points form

Assign a Night Bell directory number.

System Options form
It is highly recommended that the "Night Answer Prompt for Network Configuration" be enabled in a clustered environment to ensure the proper display of the Night Answer softkey.

Feature Access Codes form

Assign a code to Trunk Answer From Any Station (TAFAS) if you intend to use a feature access code in Operation.

Multiline Set Keys form

Program a Night Answer key if you intend to use a feature key in Operation in the or use Superkey (see Feature Keys for more information on Superkey programming).

Device Support

Supported on all devices.

Operation

2500/5001 and SIP Endpoints

To answer a call that is ringing a night bell:

Lift the handset.

Dial the TAFAS feature access code.

5010 IP Phone, 5020 IP Phone, 5140 IP Phone, 5201 IP Phone, 5207 IP Phone, 5212 IP Phone, 5215 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5240 IP Phone, 5312 IP, 5324 IP Phone, Navigator, 5560 IPT, 6905 IP Phone, and 6910 IP Phone

To answer a call that is ringing a night bell:

Lift the handset or select the prime line.

Press The key programmed as Night Answer or the Trunk Answer From Any Station (TAFAS) Feature Access Code (FAC).

5320/5320e IP Phone, 5330/5330e IP Phone, 5340/5340e IP Phone, 5360 IP Phone, 5560 IPT, 6920 IP Phone, 6930 IP Phone, 6940 IP Phone, and the 6970 Conference Unit

To answer a call that is ringing a night bell:

Lift the handset or select the prime line.

Press Night Answer or Night Ans. or the key programmed as Night Answer , or the Trunk Answer From Any Station (TAFAS) Feature Access Code (FAC).